2026-07-03
Corporate website Repositioned around Cortex as the main product
Rebuilt navigation, homepage, pricing, docs, roadmap, and CTAs so Cortex - an AI support copilot for Freshdesk teams - is the clear primary product. Added a concrete Cortex support pilot offer, a ticket-to-audit-log journey section, and a metrics/proof section. Canopy Host is now consistently positioned as a separate, secondary product.
2026-06-22
Corporate website Canopy Host launch messaging corrected
Updated public Canopy Host copy, pricing CTAs, roadmap status, footer badges, and contact flow to state a Q3 2026 launch instead of general availability.
Team invite and API-key readiness tightened
Improved pending team invites, connected-provider UX, environment analytics, API-key route coverage, and account automation safeguards for the Host beta path.
Billing and training gates strengthened
Added storage usage enforcement for ingested document source bytes, exposed more billing usage dimensions, and blocked Starter-plan training run creation before submission.
2026-06-21
Corporate website Investment-ready website package implemented
Added dedicated Cortex, Canopy Host, Security, Data & Privacy, About, Contact, Roadmap, Changelog, Docs, and Investor pages with corrected claims and SEO metadata.
GDPR export and erasure endpoints
Account export and erasure flows now cover API keys, access tokens, team memberships, projects, environments, variables, builds, domains, payment records, and auth identity.
Credential security and audit posture updated
Provider and sync-source credentials are documented as AES-GCM encrypted, with audit logging for sensitive credential access paths.
Git provider setup and deployment surface
GitHub App installation support, repository flows, build status surfaces, and environment tooling progressed toward the Q3 2026 self-serve Host launch.
Privacy and terms updated
Privacy and terms pages were updated to cover Cortex, Canopy Host, Symphony, data ownership, retention, security contacts, and acceptable use.