Roadmap

What is available now, and what comes next.

This roadmap is directional. Planned items are not commitments until they appear in a signed agreement or product announcement.

Book a pilot See changelog

Current availability

  • Cortex support pilot is open now, Freshdesk first.
  • Cortex general availability beyond pilot teams is planned.
  • Canopy Host is live in production, with SAML SSO / SCIM available today.

Now - Q3 2026

Support pilot foundation

In progress
  • Cortex support pilot cohort onboarding, Freshdesk first.
  • Handle customer data requests safely - GDPR erasure and export workflows.
  • Encrypt provider credentials and trace every generated answer - audit logging.
  • Canopy Host: SSO/SCIM, releases, and marketplace capabilities shipped and live.

Q3-Q4 2026

Developer trust and launch readiness

In progress
  • Published API reference (OpenAPI documentation).
  • Two-factor authentication for Cortex accounts.
  • Real-time Canopy Host build log streaming, rollback, and build cancellation.
  • Cortex general availability preparation.

Q4 2026-Q1 2027

Answer quality and evaluation

Internal beta
  • Measure answer quality and source reliability - retrieval benchmarking (nDCG, recall, MRR) and optional re-ranking.
  • Compare answer quality across model changes before rolling them out.
  • Provider-gated synthetic dataset preview for teams building larger training sets.

Q1-Q2 2027

Enterprise access control

Internal beta
  • Enterprise access control - SSO / SAML remains planned.
  • Granular team roles and permissions for Canopy Host.
  • Limit every integration to the access it needs - controlled tool/agent execution registry.
  • Operational metrics for teams running Canopy Host at scale.

Q2-Q3 2027

Scale

Planned
  • Ingest more document formats beyond PDF, Markdown, HTML, and text.
  • Model provider fallback and redundancy.
  • Multi-region readiness.
  • Ongoing feedback loop to keep improving draft quality from real agent edits.