Platform features
Everything Canopy actually does.
Two products, built for different jobs. Cortex turns your own docs and operational data into cited, reviewable answers. Canopy Host ships and runs your code. Pick one below.
Cortex
Answers your team can actually trust.
Cortex reads your own docs, tickets, and procedures and drafts cited answers and workflow steps. In the Symphony support workflow, a person reviews before anything goes out.
Citations, down to the chunk
Every answer, traceable
Every generated message stores its citations as real records, not free text - each one points to the specific document chunk it came from, so "where did this come from" is answerable by looking at the message, not by trusting the model.
Learn more →Knowledge bases
Your docs, actually searchable
Upload PDFs, Markdown, HTML, and plain text files. Connect external sources via webhooks or scheduled sync. Cortex chunks, embeds, and indexes everything automatically.
Learn more →Human review before send
Symphony: never sends on its own
In the Symphony support workflow, Cortex drafts a reply and attaches citations. A person checks, edits, and approves before it goes out.
Learn more →Hybrid retrieval
Vector search, done properly
Cortex combines vector similarity, Postgres full-text search, and trigram similarity with configurable weights. Optional cross-encoder re-ranking is available behind configuration.
Learn more →Scoped API keys
One key per job, not one key for everything
Create keys scoped to read, chat, ingest, or full access. Rotate one integration without affecting the rest.
Learn more →Audit log
Every action, on the record
Document uploads, assistant queries, API key usage, credential access, admin actions, and GDPR requests are logged per project.
Learn more →OpenAI-compatible API
Point your existing code at it
Point existing OpenAI client code at your Cortex project endpoint and get retrieval-augmented answers from your own knowledge base - no new SDK to learn.
Learn more →Cortex CLI and MCP server
Scripts, and agents, welcome
A separate CLI and MCP server, scoped to Cortex’s own resources. Script knowledge-base and assistant setup from the CLI, or let an MCP-aware coding agent query your knowledge base as a tool.
Learn more →Fine-tuning
Advanced, later-stage
For teams with specialised domain language once the retrieval and drafting workflow is proven. Not required to start a pilot.
Learn more →Want to see one running?
Push a repo and watch Canopy Host build, deploy, and connect the dots. Or upload a few documents and see Cortex draft its first cited answer.